Refund Policy

Our Commitment

We stand behind our work and are committed to delivering high-quality software solutions that meet your business needs. If you're not satisfied with our services, we offer a comprehensive refund policy.

30-Day Money-Back Guarantee

For all our software development packages, we offer a 30-day money-back guarantee from the project start date. If you're not completely satisfied with our services within the first 30 days, you may request a full refund.

Refund Eligibility

To be eligible for a refund, the following conditions must be met:

• Refund request must be made within 30 days of project commencement
• Specific reasons for dissatisfaction must be provided
• Client must have participated in good faith in the development process
• No significant project deliverables have been completed and delivered

Partial Refunds

For projects beyond the 30-day guarantee period, partial refunds may be considered based on:

• Percentage of project completed
• Deliverables already provided
• Resources invested in the project
• Reason for refund request

Non-Refundable Items

The following items are generally non-refundable:

• Third-party services and licenses purchased on your behalf
• Domain names and hosting services
• Custom designs that have been approved and implemented
• Projects completed and delivered according to specifications

Refund Process

To request a refund:

1. Contact us in writing with your refund request and reasons
2. We will review your request within 5 business days
3. If approved, refunds are processed within 10 business days
4. Refunds are issued to the original payment method

Alternative Solutions

Before requesting a refund, we encourage clients to discuss their concerns with our team. Often, we can address issues through:

• Project scope adjustments
• Additional consultation and support
• Timeline modifications
• Technical solutions to address specific concerns

Contact Us

For refund requests or questions about this policy, please contact us: